Support
Service and support centre
A solar system is a 20-year asset. Solargain keeps its own service technicians on the road so there's someone to call long after the install.
Inverter repairs
Our technicians service a wide range of inverter brands, including systems we didn't originally install. Faults are diagnosed on site wherever possible.
Monitor your system
Not sure your system is still producing? We'll walk you through your monitoring portal, or check production remotely before booking a visit.
Connect your inverter to Wi-Fi
Changed routers or internet providers? Reconnecting the inverter restores monitoring and lets us see performance data when you call.
Warranty documents
Panel, inverter, battery and hot water warranty documentation, plus DC isolator recall information, kept in one place.
Frequently asked questions
Can't see your question? Call the support centre on 1300 739 355 or send us a message and we'll come back to you.
Contact supportSavings and payback calculator
Want a rough figure before you talk to anyone? Our consultants run your bill, tariff and roof orientation through the Solargain savings and payback model and send back an indicative annual saving and payback period — no obligation.